The terms and conditions below apply to all events booked through Nottingham Medieval Banquets.
Explanation of Terms:
“Client” - The individual or company which has placed the booking on behalf of the “Party”.
“Party/Guests” – The individuals to whom the activities or services will be provided.
“Supplier” – The Contracted Party used to fulfill a service or activity contained in the
booking.
“Event” – All aspects of an activity booking requested by the Client which is confirmed in the Booking Confirmation.
“Contract” – The agreement between Nottingham Medieval Banquets and the Client which comes into existence when Nottingham Medieval Banquets accepts the deposit from the Client and issues the Booking Confirmation in writing or orally.
“Website” refers to www.nottinghammedievalbanquets.co.uk, and robinhoodtours.co,
“In Writing” – Includes correspondence by letter, fax and email.
Nottingham Medieval Banquets reserve the right to withdraw or change these Terms and Conditions prior to issuing a Booking Confirmation. The Terms and Conditions are accepted by the Client to the exclusion of any previous Terms and Conditions.
By entering into this agreement for the supply of services the parties agree to be bound by the terms and conditions contained herein.
Pricing -
the price of the event or banquet is as stated in the initial enquiry. Nottingham Medieval Banquets reserves the right to change the price prior to issuing a Booking Confirmation. All prices are inclusive of VAT unless stated otherwise.
Booking and Payment Terms -
The Client will confirm either in writing or orally that they wish to accept the booking. Upon receipt of a specified non-refundable deposit
Nottingham Medieval banquets will issue a Booking Confirmation.
The Client is responsible for checking that the details are correct. Activities or banquets may not be substituted for different activities or an alternative banquet without incurring amendment charges unless the
Booking Confirmation is incorrect.
Nottingham Medieval Banquets cannot accept liability for any errors in the Clients Booking if not notified within 7 days from the date of issue. The deposit is payable on booking and is non transferable and non refundable. A £100 deposit is payable for activities. For all banquets we require a £10p.p. deposit on booking and is non transferable and non refundable.
For all events exceeding £1000 a 50% deposit is required at the time of booking. The balance is due 21 days prior to the event date. Payment for the event booked less than 21 days prior to the commencement date is due in full on booking.
Nottingham Medieval Banquets reserve the right to consider failure to make payment of the balance on the due date as a cancellation and reserve
the right to re–sell the event or banquet tickets with no liability to the Client other than the loss of their deposit.
Payment can be made by cheque, BACS or card. Cheques are payable to
‘Nottingham Medieval Banquets’. Any cheques which do not clear on presentation will be subject to a charge of £30.00.
Amendments to the Booking by The Client -
Nottingham Medieval Banquets will make the effort to make an amendment to all or part of the booking where requested by the Client.
This may incur additional costs as a result of the changed items in the booking.
Amendments cannot be made within 21 days of the commencement of the event date.
Amendments must be requested in writing. Should the booking reduce in numbers after receiving the Confirmation, please refer to the cancellation charges in the Terms and Conditions.
Amendments to the Booking by Nottingham Medieval Banquets-
If Nottingham Medieval Banquets cannot provide all or part of the event due to circumstances beyond our control the Client will be notified of any changes as soon as possible. Nottingham Medieval Banquets reserve the right at its sole discretion to alter or change arrangements should
it be necessary to do so and shall have no liabilities to the Client.
Special Requirements -
Nottingham Medieval Banquets will be pleased to assist with any special requirements wherever possible. If any members
of The Party have special dietary requirements, allergies or access requirements this information must be provided no later than 14 days prior to the commencement of the event date.
Nottingham Medieval Banquets and any other third Party Suppliers retain the right to
terminate the whole event or any individual activity if, in our opinion, the behavior of the
group or an individual is threatening the safety or enjoyment of any other persons. The
group or individuals involved will not be entitled to any refund in such circumstances.
Late arrival policy -
All events and banquets run to a strict timetable and guests are required to be with us 15 minutes before the start. Late arrival might result in one of the following –
either reduction of time on event, total loss of event or an incurred charge to cover
additional staffing costs caused by event running over. Where event time is reduced or
the event is lost due to late arrival, no refunds will be given. being unable to be seated for a banquet due to late arrival and missing part of the show.
Cancellation by the Client -
Should The Party reduce in numbers following payment of the deposit, the deposit will be forfeited for those members of The Party not attending. Should the group number fall to less than the minimum group size for any activity or banquet then Nottingham Medieval Banquets reserve the right to charge for the minimum number. No reduction in numbers can be accepted within 21 days of the Event Date..
If The Party or any member of The Party decides not to partake in any of the activities or banquets for any reason on the day, no refund will be given by Nottingham Medieval Banquets
Refunds are only given where a Client cancels the booking within three working days of
making the booking, provided the booking has been made more than 21 days prior to
the activity or banquet date.
Cancellation by Nottingham Medieval Banquets -
Nottingham Medieval Banquets may cancel
activities or banquets if, for example but not exclusively, bad weather makes any
activity unsafe or unable to run due to low staffing levels, in which event Nottingham Medieval Banquets reserve the right to substitute an alternative activity or banquet at short notice.
.
Complaints -
Any complaints must be reported to Nottingham Medieval Banquets at the
earliest opportunity and no later than 7 days after the incident causing complaint. If
Nottingham Medieval Banquets is unable to remedy the problem to the satisfaction of the
Client at the time the problem is reported, a written report of any perceived failure must
be submitted providing full details.
Refund Policy -
Deposits are non–refundable. Balance refunds are only given where a
Client cancels the booking within three working days of making the booking, provided
the booking has been made more than21 days prior to the activity date.
Drinks included with the booking per person.
We provide wine in jugs and mead on request from 8pm until 10.30pm. At 10.30pm all wine jugs are cleared from the tables.
We can only offer four half pints of coke or lemonade as a non-alcoholic alternative.
If a member of your party appears to be intoxicated they will be refused any further alcoholic product and the remainder of your party will be served wine and mead on request. Anyone attempting to purchase or provide alcohol for a person that the company has already deemed as unsuitable will be committing a criminal offence under the licensing act of 2003. Therefore they will be required to leave.
Force Majeure.
Except where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations under our contract with you is prevented or affected by Force Majeure. Additionally we cannot accept liability or pay any compensation where you suffer any damage or loss as a result of Force Majeure.
We are also not responsible if any third party such as , venue location, paid entertaintainer, is unable to fulfill their obligations due to force majeure.
Agreement -
This contract shall be governed by English Law and shall be subject to the
exclusive jurisdiction of the courts. Any event or banquet booked with Nottingham Medieval Banquets booked in accordance with these Terms and Conditions. It is the sole responsibility of the Client to communicate these Terms and Conditions to The Party.
Terms & Conditions
The terms and conditions below apply to all events booked through Nottingham Medieval Banquets.
Explanation of Terms:
“Client” - The individual or company which has placed the booking on behalf of the “Party”.
“Party/Guests” – The individuals to whom the activities or services will be provided.
“Supplier” – The Contracted Party used to fulfill a service or activity contained in the
booking.
“Event” – All aspects of an activity booking requested by the Client which is confirmed in the Booking Confirmation.
“Contract” – The agreement between Nottingham Medieval Banquets and the Client which comes into existence when Nottingham Medieval Banquets accepts the deposit from the Client and issues the Booking Confirmation in writing or orally.
“Website” refers to www.nottinghammedievalbanquets.co.uk, and robinhoodtours.co,
“In Writing” – Includes correspondence by letter, fax and email.
Nottingham Medieval Banquets reserve the right to withdraw or change these Terms and Conditions prior to issuing a Booking Confirmation. The Terms and Conditions are accepted by the Client to the exclusion of any previous Terms and Conditions.
By entering into this agreement for the supply of services the parties agree to be bound by the terms and conditions contained herein.
Pricing -
the price of the event or banquet is as stated in the initial enquiry. Nottingham Medieval Banquets reserves the right to change the price prior to issuing a Booking Confirmation. All prices are inclusive of VAT unless stated otherwise.
Booking and Payment Terms -
The Client will confirm either in writing or orally that they wish to accept the booking. Upon receipt of a specified non-refundable deposit
Nottingham Medieval banquets will issue a Booking Confirmation.
The Client is responsible for checking that the details are correct. Activities or banquets may not be substituted for different activities or an alternative banquet without incurring amendment charges unless the
Booking Confirmation is incorrect.
Nottingham Medieval Banquets cannot accept liability for any errors in the Clients Booking if not notified within 7 days from the date of issue. The deposit is payable on booking and is non transferable and non refundable. A £100 deposit is payable for activities. For all banquets we require a £10p.p. deposit on booking and is non transferable and non refundable.
For all events exceeding £1000 a 50% deposit is required at the time of booking. The balance is due 21 days prior to the event date. Payment for the event booked less than 21 days prior to the commencement date is due in full on booking.
Nottingham Medieval Banquets reserve the right to consider failure to make payment of the balance on the due date as a cancellation and reserve
the right to re–sell the event or banquet tickets with no liability to the Client other than the loss of their deposit.
Payment can be made by cheque, BACS or card. Cheques are payable to
‘Nottingham Medieval Banquets’. Any cheques which do not clear on presentation will be subject to a charge of £30.00.
Amendments to the Booking by The Client -
Nottingham Medieval Banquets will make the effort to make an amendment to all or part of the booking where requested by the Client.
This may incur additional costs as a result of the changed items in the booking.
Amendments cannot be made within 21 days of the commencement of the event date.
Amendments must be requested in writing. Should the booking reduce in numbers after receiving the Confirmation, please refer to the cancellation charges in the Terms and Conditions.
Amendments to the Booking by Nottingham Medieval Banquets-
If Nottingham Medieval Banquets cannot provide all or part of the event due to circumstances beyond our control the Client will be notified of any changes as soon as possible. Nottingham Medieval Banquets reserve the right at its sole discretion to alter or change arrangements should
it be necessary to do so and shall have no liabilities to the Client.
Special Requirements -
Nottingham Medieval Banquets will be pleased to assist with any special requirements wherever possible. If any members
of The Party have special dietary requirements, allergies or access requirements this information must be provided no later than 14 days prior to the commencement of the event date.
Nottingham Medieval Banquets and any other third Party Suppliers retain the right to
terminate the whole event or any individual activity if, in our opinion, the behavior of the
group or an individual is threatening the safety or enjoyment of any other persons. The
group or individuals involved will not be entitled to any refund in such circumstances.
Late arrival policy -
All events and banquets run to a strict timetable and guests are required to be with us 15 minutes before the start. Late arrival might result in one of the following –
either reduction of time on event, total loss of event or an incurred charge to cover
additional staffing costs caused by event running over. Where event time is reduced or
the event is lost due to late arrival, no refunds will be given. being unable to be seated for a banquet due to late arrival and missing part of the show.
Cancellation by the Client -
Should The Party reduce in numbers following payment of the deposit, the deposit will be forfeited for those members of The Party not attending. Should the group number fall to less than the minimum group size for any activity or banquet then Nottingham Medieval Banquets reserve the right to charge for the minimum number. No reduction in numbers can be accepted within 21 days of the Event Date..
If The Party or any member of The Party decides not to partake in any of the activities or banquets for any reason on the day, no refund will be given by Nottingham Medieval Banquets
Refunds are only given where a Client cancels the booking within three working days of
making the booking, provided the booking has been made more than 21 days prior to
the activity or banquet date.
Cancellation by Nottingham Medieval Banquets -
Nottingham Medieval Banquets may cancel
activities or banquets if, for example but not exclusively, bad weather makes any
activity unsafe or unable to run due to low staffing levels, in which event Nottingham Medieval Banquets reserve the right to substitute an alternative activity or banquet at short notice.
.
Complaints -
Any complaints must be reported to Nottingham Medieval Banquets at the
earliest opportunity and no later than 7 days after the incident causing complaint. If
Nottingham Medieval Banquets is unable to remedy the problem to the satisfaction of the
Client at the time the problem is reported, a written report of any perceived failure must
be submitted providing full details.
Refund Policy -
Deposits are non–refundable. Balance refunds are only given where a
Client cancels the booking within three working days of making the booking, provided
the booking has been made more than21 days prior to the activity date.
Drinks included with the booking per person.
We provide wine in jugs and mead on request from 8pm until 10.30pm. At 10.30pm all wine jugs are cleared from the tables.
We can only offer four half pints of coke or lemonade as a non-alcoholic alternative.
If a member of your party appears to be intoxicated they will be refused any further alcoholic product and the remainder of your party will be served wine and mead on request. Anyone attempting to purchase or provide alcohol for a person that the company has already deemed as unsuitable will be committing a criminal offence under the licensing act of 2003. Therefore they will be required to leave.
Force Majeure.
Except where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations under our contract with you is prevented or affected by Force Majeure. Additionally we cannot accept liability or pay any compensation where you suffer any damage or loss as a result of Force Majeure.
We are also not responsible if any third party such as , venue location, paid entertaintainer, is unable to fulfill their obligations due to force majeure.
Agreement -
This contract shall be governed by English Law and shall be subject to the
exclusive jurisdiction of the courts. Any event or banquet booked with Nottingham Medieval Banquets booked in accordance with these Terms and Conditions. It is the sole responsibility of the Client to communicate these Terms and Conditions to The Party.
Contact details
Tel: 07749967755
Tel: 07771882619
medievalbanquets@hotmail.com